Position Purpose: To ensure that state of the art customer service is provided to all customers. Work as a team player in a harmonized manner.

Area of Interest: Sales & Distribution
Location: Hyderabad

Degree(s)/Major(s): Bachelors
Experience Required: Relevant Experience would be preferred

Key Responsibilities:

• Ensure customer service related activities are being done with in bench marked time.
• Achieving the S&CS monthly revenue targets.
• Do the suggestive selling to the visiting subscribers .
• Ensuring top of the line customer relationship management.
• Adhere to administration requirements and discipline at the S&CS.
• Working as a team player in a harmonized manner.

Functional Skills/Knowledge Areas:

• Proactive, solution focused and service oriented
• Good communication ability especially listening skills
• Interactive personality with relationship building ability
• Ability to work independently as well as a part of a team
• Ability to work in challenging environment
• Ability to work under stress
• High level of integrity
• Excellent communication skills in English (both verbal & written)
• Excellent computer knowledge
• Knowledge on corporate culture and values
• Teambuilding skills
• Good planning and organizing skills

Application Deadline: 28-Jan-2011

Apply at:
http://careers.telenor.com.pk/Page/Detail/VacancyView.aspx?value=UG9zaXRpb25JRD0zMDAwODEy
or
http://careers.telenor.com.pk/Page/Detail/Default.aspx
* Only shortlisted candidates will be contacted
* Candidates with disabilities are strongly encouraged to apply.
* These vacancy details are not definitive and may be subject to future amendments.