To assist the Revenue Assurance monitoring function in prevention, detection and blocking revenue leakages by way of risk assessments, control development, and monitoring as required.
Reports To: Assistant Manager Revenue Assurance;
Work Location: Islamabad
Experience Required: 2 to 4 years of relevant experience
Key Responsibilities
A. Control Monitoring and Analysis
The person will be responsible for effective and efficient monitoring and detailed analysis through the use of automated revenue assurance controls developed over the revenue chain. This involves performance of following activities
i. Monitoring the trends of gaps identified in the controls reports
ii. Analysis of data produced by different source systems in GSM network and IT to detect revenue leakages
iii. Cross-functional coordination with area experts, systems owners and business users in Commercial, IT and Technical (Engineering) departments for detection, blocking and implementation of solution for preventing leakages
iv. Assistance in development of logical and reconciliatory controls over GSM network systems and Business support systems for detection of revenue leakages
v. Providing recommendations for blocking the root cause of leakage and preventing the same from occurring in future through changes in the systems, processes and products
vi. Developing and monitoring compliance of service level agreements with stakeholders
B. Risk assessment of new products, systems and processes to identify risk of revenue leakage and recommendations on risk treatment strategy for prevention and reduction of revenue leakage.
C. Candidates should have knowledge of following systems:
i. Core network e.g.
o LDI
o MSC/HLR
o Intelligent network (IN)
o SMSC/MMSC
o GGSN/SGSN
ii. Business support systems
o Mediation
o Geneva
o Siebel (CRM)
iii. Understanding of data flows between different GSM network and business support systems and their integration
Education/Professional Qualification Degree(s)/Major(s):
1. BCS/MCS
2. B.E (Telecom)/B.E.I.T
Skills required
1. Good analytical skills
2. Ability to manage, direct and lead cross-functional teams
3. Ability to work under pressure
4. Good communication and presentation skills – oral and written
5. Multi tasking
6. Telecom network (NSS/BSS) knowledge
7. Good IT skills including database knowledge, SQL
8. Good reporting skills (development and operational)
Other Criteria Key Performance Requirements:
- Efficient and effective monitoring and analysis of controls
- Risk assessment as per policy
- Timely operational and management reporting
http://telenor.com.pk/careers/Jobs.php
Job Dead Line 2010-03-13