Territory Sales Supervisor at Telenor - Karachi

Position Purpose: 
- To effectively manage the franchise channel and maximize sales volume in assigned territory
- Degree(s)/Major(s): Minimum Graduate
- Experience Required: Minimum 03 years of experience in the same or relevant position in a reputed company, of which 1 years in a team leader position is required

Key Responsibilities:
- To boost up the SIM sales of the assigned franchisee.
- Ensure to gain complete product knowledge.
- To gather Market Intelligence information on regular basis.
- To ensure availability & visibility of the product on all active retail outlets in the region.
- To continuously increase the active number of retail outlets in the region.
- To ensure that the franchise staff is trained on Product knowledge, Systems, Routines & Procedures and soft skills.
- To ensure that the customers are registered within 7 days of sales by sending complete documents to CRD Lahore.

Functional Skills/Knowledge Areas:
- Leadership skills
- Good planning and organizing skills
- Excellent communication skills in English (both verbal & written)
- Teambuilding skills
- Excellent computer knowledge
- Knowledge on corporate culture and values

Application Deadline: 15-Oct-2010
Apply on the following link:
http://careers.telenor.com.pk/Page/Detail/VacancyView.aspx?PositionID=3000422
/ http://careers.telenor.com.pk/Page/Detail/Default.aspx
- Only shortlisted candidates will be contacted
- Candidates with disabilities are strongly encouraged to apply.
- These vacancy details are not definitive and may be subject to future amendments.
Read more >>

Regional Director Sales & Distribution - Central II at Telenor - Faisalabad

Position Purpose:
- Responsible for leadership and development of the regional Sales team consisting of the in-direct sales channels ( Franchises & retail)
- Create, define, and execute on the Regional Sales Strategy.
- Drive operational excellence for the sales channels.
- Constantly improve performance using coaching, training and continuous operational reviews, combined with liaising with other departments to ensure seamless execution of initiatives.
- Ensure sales staff & the franchises have the tools to deliver world-class sales and customer service excellence.
-The key outputs are to meet/exceed sales targets, to deliver in an operational efficient and productive way, and to drive customer focus by offering a differentiated branded sales experience
- Degree(s)/Major(s): Masters

Experience Required:
- Minimum 5 years in leadership role
- Preferred experience in the telecom industry or from the FMCG industry
- Strong background in sales and sales leadership

Key Responsibilities:
- Regional Sales Director is responsible for the overall coordination, the functional management and leadership of all of the sales activities of the region in accordance with the sales strategy and the business plan
- Responsible for working closely with the Director S&D & Sales planning team and provide input into strategic development of the business.
- To understand that being the member of the management team of the company, the essential nature of the duties is to aid and to promote the management / administrative process.
- To ensure effective implementation of company’s sales operation system and policies in the context of sales & distribution of Telenor products and services.
- Manage overall sales process, set appropriate metrics for sales funnel management in the region
- Accountable& reponsible for the regional Sales and Distribution budget /Trade budget
- Manage regional performance against agreed targets and budgets, and within policies and standards
- Responsible for meeting performance objectives such as the SIM sales, Recharge, FS sales & VAS in his region.
- To continuously increase the active number of retail outlets (i.e. SIM , Scratch Card & Easy Load Retailers , Sahulat ghar) in the region
- Keep abreast of competitive issues in the market, and communicate these issues and potential impacts to the business
- Responsible for compliance, regulatory & legal affairs for the region specific to the franchise /sales channel & adherence to PTA’s SOP
- Execute the responsibilities of a company director according to lawful and ethical standards, as specified in the code of conduct
- Become O.E.(Operational Excellence) Advocates! Continue to lead in O.E. across all parts of the sales organization.
- Work collaboratively with all other departments to ensure Regional sales department is aligned with strategic and tactical initiatives in the company and the region
- Responsible to lead the regional sales team in delivering the fundamentals of distribution, shelving, pricing & merchandizing; thus achieving monthly and annual value/volume set targets
- Responsible for developing and leading the sales team to deliver sustained competitive edge of Telenor at the point of purchase through the franchise channel
- Drive a performance based sales culture which consistently meets/exceeds their sales targets
- Act as a coach and leader to the sales mgmt team: provide strategic and tactical direction to team, monitor, prepare and conduct performance reviews, provide established sales objectives to team, ensure the sales team is motivated and performing to established standards
- Setting of sales objectives and goals both annual and monthly for the sales staff and the channel in line with the Company’s business plan.
- Develop a culture of knowledge sharing , learning, shaing ideas and feedback in an open and constructive way within the region to contribute to the development of a stronger and aligned customer centric organization.
- Monitor performance (in relevant areas) according to agreed standards and take necessary action to communicate/advise/assist according to performance levels
- Provides leadership to the day-to-day operations of the sales department, while maintaining focus on the company’s strategic goals
- Develop strategies to keep the sales channels performing and adapting to shifting market demands
- Increasing market share in existing markets / assigned region and maximise new business development opportunities.
- Maintain good relationships with the channel (Franchise & retail) and develop and implement strategies for expanding the company’s customer base.
- Promote positive relations with partners, vendors, and distributors and ensure that the channel is profitable and motivated to focus towards the business
- Ensure that franchise territories are followed strictly and no trans-shipment of sims, e-load and cards take place.

Functional Skills/Knowledge Areas:- Is highly organized and has very effective time management skills
- Is a demonstrated leader among employees
- Strong negotiating skills and capacity.
- Strong written and verbal communication skills.
- Ability to plan and manage at both the strategic and operational levels
- The ability to inspire, motivate and lead a team
- Proactive and customer focused
- Work well in a pressure situation
- Structured and strong analytical skillsExcellent written and spoken English
- Living Telenor Vision and Values
- Visionary and goal oriented
- High level of integrity

Application Deadline: 14-Oct-2010
Apply on the following link:
http://careers.telenor.com.pk/Page/Detail/VacancyView.aspx?PositionID=3000417
/ http://careers.telenor.com.pk/Page/Detail/Default.aspx
- Only shortlisted candidates will be contacted
- Candidates with disabilities are strongly encouraged to apply.
- These vacancy details are not definitive and may be subject to future amendments.
Read more >>

TP Support Officer - Contractual - Karachi

Position Purpose: 
- Working as a proactive liason officer, one who manages and ensures HR requirements and coordinates accordingly with the vendor company.
- Degree(s)/Major(s): Graduate/Bachelors Degree
- Experience Required: Minimum one (1) year of administrative or HR experience

Key Responsibilities:- Candidate would be responsible for employee onboarding and coordination with stake holders with regards to their documentation, contract letters and other deliverables from respective stake holders.
- Processing employee announcement emails regarding joining, separation and change
request.
- Maintaining employees database.
- Coordination with different departments IT, OSS, Corporate security, Accounts Payable, Taxation, R&R, Budget owners.
- Responsible for maintaining all employee files at vendor end.
- Coordination with line managers & other stake holders in regards to salary processing, Invoice processing, and disbursement of payments moreover to ensure that salary disbursements are made on agreed time lines.
- Responsible for getting approvals for respective line managers for processing salaries.
- Responsible for all coordination in regards to employee contract extension & terminations.
- Providing experience letters to employees.
- Maintaining leave record for contractual employees.
- Responsible for employee resignation, and final settlement includes disbursement of payments.
- Furthermore Includes all operational activities, other than mentioned above related to Third Party Contractual Portfolio.
Functional Skills/Knowledge Areas:- Strong analytical skills
- Good negotiation and coordination Skills
- Good interpersonal skills
- Hands on with Microsoft Office applications specially MS excel
- Skills to maintain reports and presentable data and employee files
- Strong oral and written communication skills
- Proactive personality

Application Deadline: 15-Oct-2010
Apply on the following link:
http://careers.telenor.com.pk/Page/Detail/VacancyView.aspx?PositionID=3000428
/ http://careers.telenor.com.pk/Page/Detail/Default.aspx
- Only shortlisted candidates will be contacted
- Candidates with disabilities are strongly encouraged to apply.
- These vacancy details are not definitive and may be subject to future amendments.
Read more >>

Front desk officer cum office assistant - Lahore

CVs/Resumes are required for the seat of 

Front desk Officer 
in Lahore (Females Only)

Requirements:- Bachelors degree
- Sufficient knowledge of MS Office specially MS Word and Excel
- Excellent English speaking and writing skills
- Confident personality
- More than one years experience of handling Front desk
Email: mqizilbas@macrosoftinc.com
Read more >>

RF Optimization Specialist at Telenor - Karachi

- To perform RF network activities to achieve required Grade of Service and Quality of Service in the region.
- Degree(s)/Major(s): Bachelors in Engineering
- Certification(s): Courses in Communication
- Experience Required: 4 years or above - relevent experience

Key Responsibilities:
- Responsible for the Optimization of assigned BSCs/Cluster/City and compliance of Key Performance Indicators of voice and data network, such as: CSSR DCR , MPD etc
- Participate in daily activities on regional basis that includes but not limited to Network Quality related stats monitoring and Arranging and performing (if required) Routine and Issue based Drive

Testing
- Regular follow up on Cell Level, BSC Level, City Level Statistics
- Database, Parameters, Thresholds and Timer Optimization and Generation of all sorts of Work Orders to NOC for required changes
- Periodic and Issue Based Spectrum Analysis for external and internal interference
- Regular follow up with FOPS for operational issues resolution of assigned BSC/Cluster/City
- Active follow up for resolution of worst performing cells of assigned BSC/Cluster/City
- New feature testing for quality improvement purpose
- LAC optimization coordination with BSS planning and sharing of databases with all stake holders
- Network BSS parameter update/ audit
- Providing support to senior team members on need basis
- Takes initiative in streamlining established processes and guiding the team in
improving their efficiency
- Mentoring the junior team members and overlooking the team in absence of AM

Functional Skills/Knowledge Areas:- Interpersonal & Presentation skills
- Good communication skills in English (both verbal & written).
- Excellent computer knowledge in general and specifically in Microsoft Office products
- Knowledge of GSM/GPRS/EDGE architecture
- GSM enhanced capacity & coverage features
- Radio Frequency propagation and modulation basics
- Problem solving, organizational and analytical abilities
- Knowledge of Basic optimization parameters and procedures
Application Deadline: 12-Oct-2010

Apply on the following link:
http://careers.telenor.com.pk/Page/Detail/VacancyView.aspx?PositionID=3000407
/ http://careers.telenor.com.pk/Page/Detail/Default.aspx

- Only shortlisted candidates will be contacted
- Candidates with disabilities are strongly encouraged to apply.
- These vacancy details are not definitive and may be subject to future amendments.
Read more >>

Customer Services & Sales Officer - (Contractual) at Telenor - Lahore

This job entails customer interaction in an inbound and outbound contact centre environment. A Customer Services & Sales Officer is required to ensure highest standards of customer service by providing the right solution and information to customers through phone, fax, sms, email (or any other channel of communication) in an efficient, accurate and secure manner meeting all Targets/KPIs. Customer Services & Sales Officers are also required to perform sales of VAS products and all other prescribed services on inbound and outbound customer interactions as per the Sales KPI’s. As contact centre is a 24/7 environment the CRO is required to be flexible in terms of working hours and days and are required to perform duties in shifts & on public holidays.

- Degree(s)/Major(s): Minimum Bachelors from HEC recognized institute
- Experience Required: Not Required

Key Responsibilities:
- Responsible for meeting all targets/KPI’s on daily basis as set by the Department.
- Responsible for achieving high customer satisfaction (CSI) high quality service delivery and ensuring First Call Resolution (FCR).
- Responsible for meeting and ensuring Departmental Sales Targets & KPI’s.
- Create awareness among the customers and promote IVR / Self service tools’ usage to provide low cost automated services.
- A strict adherence to shift and break schedule as communicated by the operations department.6. A strict compliance to company/divisional policies, plans and strategies to achieve company/divisional goals along with complete understanding of Code of Conduct.
- Gather customer’s concerns/suggestions, ensure that customer’s voice is being channelled to the right place and follow up.
- Responsible of maintaining/updating complete knowledge and compliance of CRD processes, routines and procedures along with products/offers being introduced in the department.
- Ensure that customer queries generated by him/her should be resolved in the specified Turn around time (TAT) by following up on services requests.
- Participate in all team meetings and team building/Motivational exercises on periodic basis.
- Contribute to manage team objectives through team work.
- Responsible for a hygienic & a clean overall work environment

Functional Skills/Knowledge Areas:
- Ability to make / take phone calls ensuring highest quality of service
- Ability to sell products & services
- Should be a Team player
- Ability to multitask
- Proficient in using a computer
- Ability to work under pressure
- Ability to analyse a situation and come up with solutions ensuring FCR (First call resolution)

Application Deadline: 19-Oct-2010
Apply on the following link:
http://careers.telenor.com.pk/Page/Detail/VacancyView.aspx?PositionID=3000420
/ http://careers.telenor.com.pk/Page/Detail/Default.aspx

- Only shortlisted candidates will be contacted
- Candidates with disabilities are strongly encouraged to apply.
- These vacancy details are not definitive and may be subject to future amendments.
Read more >>

Manager Micro-Segmentation at Telenor - Islamabad

Responsible to drive the Micro-segmentation function within the organization. Management and development of Micro-segmentation within all segments and products. Expected to work in close co-ordination with stake holders; units for which his team is running campaigns as well as support units for implementing campaigns. His/her role is to support internal customers in achieving their respective KPIs. Responsible for smooth implementation of Micro-segmentation campaigns.

- Degree(s)/Major(s): MBA/ MSC / CFA
- Certification(s): NA
- Experience Required: 4-5 years

Key Responsibilities:
- Develop and implement Micro-segmentation strategy & roadmap and align it with organizational KPIs.
- Promote the utilization of Micro-segmentation as a strategic tool for retention and ARPU enhancement.
- Ensure that a plan is developed /agreed with every internal customer to support its KPIs.
- Ensure end to end smooth implementation of the campaigns as per plan.
- Ensure development/improvement in systems and processes for campaign implementation and ensure that they are followed.
- Introduce internal audits to ensure quality in implementation.
- Ensure proper tracking / reporting of campaigns, budgets.
- Ensure post campaign analysis is done to the satisfaction of the stakeholders.
- Manage, develop, and maintain productive relationships with internal customers and partners.
- Develop and lead the Micro-segmentation team inculcating concepts of delegation of authority, responsibilities and ownership.

Functional Skills/Knowledge Areas:- Business case preparation
- Campaign Management / implementation
- Analytical skills / data interpretation
- People skills and Management Capabilities
- Must be a self-going and independent person with initiative, energy and flexibility.
- Show results both operationally and strategically.
- Must be comfortable making critical decisions and able to drive flawless execution across the many cultures of an organization.
- Excellent people skills and smart in building long term relationships.
- Advanced knowledge of telecom products, and industry highly preferred.
- Strong communication and presentation skills.
- Strong skills with spreadsheet, word document and presentation software (preferably Microsoft Office)
- Ensure execution of activities in time, with predefined level of quality.
- Achieve performance in accordance with corresponding KPIs

Application Deadline: 19-Oct-2010
Apply on the following link:
http://careers.telenor.com.pk/Page/Detail/VacancyView.aspx?PositionID=3000448
/ http://careers.telenor.com.pk/Page/Detail/Default.aspx

- Only shortlisted candidates will be contacted
- Candidates with disabilities are strongly encouraged to apply.
- These vacancy details are not definitive and may be subject to future amendments.
Read more >>

Asp.Net (C#) & Sharepoint Developers in Xavor - Lahore‏

Our team is looking for 2-3 resources for 

Asp.Net 
having around 1-2 years of experience and willing to work in sharepoint development, we will provide Sharepoint Development training (3 - 4 weeks) as well.
Fresh graduates can also apply with good programming skills and will provide Asp.Net & Sharepoint Development training (3 - 4 weeks).

Mail me your CVs asap at mnauman@xavor.com
Nouman Mehboob, 0322-40-80-530 / www.xavor.com
Read more >>