Operation Supervisor
OFFICIAL JOB DESCRIPTION OF THE POSITION
Graduation
Skill Competencies
- To supervise the SKT operations ensuring achievement of objectives within agreed service levels
- Ensure all equipment is well maintained and able for use
- To ensure pre-load is completed with effective route management.
- To ensure security policy’s are followed
- Respond to queries from other departments in a timely manner
- To coach and train members of the team
- To look for continual areas of improvement within the operation
- Record measurement results as assigned to the KPI report
- To ensure health and safety checks are carried out within the operations department
- Effective Rostering of drivers
- Departure time of the drivers is on time
- Ensure that all areas are covered in regard to the business requirement
- Pre-Load effectively for drivers
- Deliver Shipments before 12.00pm
- Plan driver routes to prevent unnecessary returns
- Supervise Operations
- Follow up with SP‘s in regard to deliveries
- Ensure that all volume ls sent out on time to other offices
- Carry out the PCM
- Scan Upload meets the required target
- Returns are managed and documented correctly
- Order Stationary on a monthly basis
- Gross Monthly Salary Offered: 25K to 28K (Negotiable)
Graduation
Skill Competencies
- People Skills
- Computer Literacy
- Good Communicator
- Previous Experience in managing people
- Previous experience in the courier industry in a similar size company and role
- Ability to work with people