To ensure that state of the art customer service is provided to all customers. Work as a team player in a harmonized manner.

• Degree(s)/Major(s): Bachelors
• Experience Required: Relevant experience would be preferred

Key Responsibilities:

- Ensure customer service related activities are being done with in bench marked time.
- Achieving the S&CS monthly revenue targets.
- Do the suggestive selling to the visiting subscribers .
- Ensuring top of the line customer relationship management.
- Adhere to administration requirements and discipline at the S&CS.
- Working as a team player in a harmonized manner.

Functional Skills/Knowledge Areas:

- Proactive, solution focused and service oriented
- Good communication ability especially listening skills
- Interactive personality with relationship building ability
- Ability to work independently as well as a part of a team
- Ability to work in challenging environment
- Ability to work under stress
- High level of integrity
- Excellent communication skills in English (both verbal & written)
- Excellent computer knowledge
- Knowledge on corporate culture and values
- Teambuilding skills
- Good planning and organizing skills

Application Deadline: 23-Jan-2011

Apply: http://careers.telenor.com.pk/Page/Detail/VacancyView.aspx?value=UG9zaXRpb25JRD0zMDAwODEx or http://careers.telenor.com.pk/Page/Detail/Default.aspx

• Only shortlisted candidates will be contacted
• Candidates with disabilities are strongly encouraged to apply.
• These vacancy details are not definitive and may be subject to future amendments.