Customer Support Officer at Shabbir Tiles And Ceramics - Islamabad, Karachi, Lahore

Key Accountabilities:

  • The primary role of the Customer Support Officer to develop new business opportunities through ourwalk in customers.
  • Responsibilities include selling and promoting the Company’s products and services to walk in customers
  • This person must coordinate closely with our inside sales support team to plan, execute, and follow through on the promotion of products and services to our walk in customers.
  • Ability to understand specifications and prepare quotes; Ability to understand the decision making process to negotiate and close the deals in coordination with direct management;
  • Processes sales orders and coordinates all logistics related issues with the delivery and installation department;
  • Pursues the achievement and over achievement of total monthly sales targets (in volume and value) for assigned outlets;
  • Analysis on a monthly basis his area results, activity implementation and updates his direct management with progress and results.
  • Handling of inquiries and quotations Proper correspondence with customers.
  • Develop customer database Market information, competition activities Update account loss report Collection of customer dues related to sales activities.
  • Present and sell company products and services to customers.
  • Assist staff to resolve customer concerns and problems;
  • Coordinate company staff to accomplish the work required to close sales;
  • Establish and maintain current customer and potential customer relationship;
  • Highlight all sales promotions,credit facilities, and other activities to the customers;
  • Build excellent working relationships with customers
  • Ensure that the department operates in a professional manner, and achieves all key targets set by the Management.

Skills Required:.

  • Minimum Intermediate
  • Minimum 2-3 years experience
  • Age between 20 - 35 years
  • Good selling skills
  • Good interpersonal and communication skills especially verbal English.
  • Pleasant personality

Send CV at hr@stile.com.pk / Website: www.stile.com.pk

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